Return Policy

At Elite Gazebos & Bali Huts we are so confident in the premium quality of our DIY Gazebo Kits we offer you a 100% money back guarantee minus shipping and insurance costs. If within 24 hrs. of arrival of the DIY kit we send is not as described on your invoice, simply give us a call. Email us detailed photos of your undamaged product within 24 hrs of arrival of your DIY kit with your con-note number and upon returning your DIY kit in original packed undamaged condition we will issue a refund.

Any claims will be subject to transport costs each way being paid by claimant. All DIY kits being returned must be returned in full. Any missing parts will void any claim.

Claimant must organize return delivery. All DIY kits returned must be insured for invoice value before leaving your premises. Uninsured DIY kits will void any claims. All claims are at the sole discretion of Elite Gazebos & Bali Huts.

Money back guarantee is available on DIY kits only. Sorry, not available on other products. Note: Money back guarantee does not extend to custom roofing such as precut Color bond roofing.

Avoid getting stuck with a lemon!

With this Free "Sweet Sanctuary" Bali Hut & Gazebo Guide we’ll show you a guaranteed way to get the best price, and how to avoid getting stuck with a lemon!

A Bali Hut or Gazebo is an investment in your home, lifestyle or business, and can be a fantastic, exciting experience or an extremely frustrating and costly one, depending on whom you’re buying your gazebos or Bali huts from.

This is why we’d like to invite you to register for a FREE copy of our invaluable "Sweet Sanctuary" Bali Hut & Gazebo Guide.

This guide has proven invaluable time and time again in helping homeowners, trade and retail services and businesses avoid some of the costly mistakes when buying a Bali hut or gazebo.